Delivery Information

Expedited Shipping

All orders requesting expedited shipping (Overnight, 2nd Day, or 3 Day), must be received by 11:00 AM Pacific time for us to ship out the day of order. Orders requesting expedited shipping received after 11:00 AM may be processed the next business day. Orders placed on Saturday and Sunday or Holidays will be processed on the next business day.

Free Shipping

Applies to continental US delivery addresses only and is via ground by the carrier of our choice, on most products (excludes motor freight shipments and pond liners) where the shopping cart total is $70 or more.

Motor Freight Shipments

Items too large for UPS or Fedex ground delivery will ship motor freight by the carrier of our choice, for a flat fee of $175.  Freight deliveries require a telephone call by the carrier to setup a delivery appointment. Customers are responsible for the removal of freight deliveries from the back of the common carrier.  A minimal charge will be added to freight shipments where a lift gate is specifically requested.


Hawaii and Alaska Shipping

Orders to Hawaii and Alaska are only shipped via air or by ocean, and so do not qualify for free shipping or flat rate motor freight.  Hawaii and Alaska customers will show a shipping cost for qualifying air shipments.  For large freight items, you can either contact us for a shipping quote, or complete the order on line and we will contact you with a quote prior to accepting your order (no charges will be made to your account until the shipping costs are approved by you).